If you’ve ever worked in a call centre these 5 reasons are vibrate then probably with you personally. If you have never worked in a call center, it has good and bad sides, just like any job. Here are my top 5 reasons why I hate call center jobs.
1 Bad hours.
When other people at a dinner party at home, can the call center, called it. I would eat much more to evening rather than to interrupt dinner with some other people. The reasons, the call center staff generally between 16 and 20 are, because that is the time that people start to home from work. If you’re going to make a sale, the you have to to get someone on the phone. Their best chance to do so is at 18:00 so as a consequence, how, which you’ll work most nights instead of dinner.
2. Commissions make or break most of the time break.
A day with great commissions makes it fun to go home, but a peaceful day, where you could be interested in a lot of people isn’t terrible. It’s bad to know that had you worked a full shift and 25% less than on the day before or the day you made last week. Work on Commission since always been fun for me, because at that time $800 are great to talk to and to think about. You rarely hear about the day you sell everything and make $10.
3. Terrible managers and supervisors.
As if your call center point would be not bad enough! I’ve worked in a few different industries, and by far the worst managers and supervisors are in the call center industry. I don’t know what it is about these people, but they are the absolute worst. You’re idea of “constructive criticism” is screaming and you’re talking to your colleagues. “Why can not you rather like Sarah?” Or behind your back “I can stand not John. He’s only been here three weeks and it feels like 3 years!” For some reason, they think that this is better than trying the call-center agent employed do better.
4. Poor working conditions.
If you thought that Nike sweat shops in Mexico were bad, you’ve never seen, that the call center that I have. Lighting sucked little dirty cabins, bad, dirty and never crowded floors, trash cans, etc. All because the Manager (see point 3) will not spend to clean up a few dollars to someone, to be paid once a week. Instead of working the phones, while at work, you’ll find themselves cleaning up workspace so vomiting not on the phone before you!
5. Monotonous days.
If you sell a product, the same thing every day. People shouted, calling again. People scream, call, keep. Any of your product once buys someone in awhile, but it is rare. Just want time to not talk the most people, and that puts you in a bad mood. Such a bad mood, which don’t really want your friends and family around you? You can’t expect that your prospects to understand that you have had, the type of the day so that you put a smile on and keep calling and calling, more call and keep calling…
Well, that’s what it really looks like in a call center. If you have never had a call center job, you don’t understand, but once you take the first job, these 5 points come flooding back to mind, and you will understand everything!